Refund Policy

Refund Policy

Thank you for shopping at! We strive to provide high-quality products and a seamless shopping experience. Please review our refund policy below:

Refund Eligibility

We accept refund requests within 30 days from the date of delivery.

To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

Non-Refundable Items

Certain items are not eligible for refunds:

Perishable goods such as seeds, plants, or fresh produce.

Refund Process

To initiate a refund, please contact our customer service team at or 021465533.

Provide your order number and reason for the refund request.

Upon approval, instructions for returning the item will be provided.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective, damaged, or an incorrect item was shipped. 

Refund Timeframe

Upon receiving the returned item and verifying its condition, we will notify you of the approval status.

Refunds will be processed within [number of days] and credited to the original payment method used during purchase.

Late or Missing Refunds

If you haven’t received your refund within the specified timeframe, please check your bank account.

Contact your credit card company or bank, as there may be processing delays.

For further assistance, contact our customer service team.


At present, we do not facilitate direct exchanges. If you require a different item, please follow the refund process and place a new order separately.

Damaged or Defective Items

In case of receiving a damaged, defective, or incorrect item, please contact us immediately with photos of the product and packaging.

We will work with you to resolve the issue by offering a refund, replacement, or store credit.

Policy Changes reserves the right to modify or update this refund policy. Any changes will be effective immediately upon posting on our website.

By making a purchase on our website, you acknowledge and agree to adhere to this refund policy.

If you have any questions or need further assistance, please contact our customer service team at or +977-21-465533

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